Contact support
Support hours: 10 am – 11 pm IST, every day. Customers with an account get the fastest help through a support ticket linked to the order.
- Email: contact.smmdost@gmail.com
We will never ask for your social media password or a UPI PIN. If someone does, it isn't us.
Before you write: quick fixes
- Payment taken but wallet not updated? Wait up to 30 minutes — late UPI confirmations are credited automatically. Then send us the UTR number from your UPI app (GPay: transaction details → UPI transaction ID; PhonePe: History → UTR; Paytm: Balance & History → UPI Ref No).
- Order slow? Check the start time and speed listed for the service. Between 8 pm and midnight IST some services start a few minutes later.
- Order shows Partial or Cancelled? The undelivered amount is already back in your wallet. Check Transactions.
- Followers dropped? If the service has refill, use the Refill button on the order within the refill window.
- Forgot password after a quick order? Use Forgot password with the email you paid with, or ask us here.
For order problems, always include the order ID (or the tracking code from your confirmation). It lets us check the delivery log straight away instead of asking you questions.